Shipping Policy

At Alfred and Warren, we are committed to delivering your order on time and without complications.

Order Processing

Orders are processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with your tracking information.

Delivery Times

We ship worldwide. Standard delivery usually takes 5–25 business days, depending on the destination and local postal service.

Please note that delivery times are estimates and may be affected by customs clearance, postal delays, high-volume periods, or other circumstances beyond our control.

Shipping Costs

Alfred and Warren offers complimentary worldwide shipping on every order, with no minimum purchase required.

Customs and Duties

International orders may be subject to customs fees, import duties, or local taxes imposed by the destination country.

These charges are the customer's responsibility and are not included in the product price.

Tracking Information

Once your order has been dispatched, you will receive a confirmation email containing your tracking details.

Please allow 24–48 hours for the carrier to update the tracking information after your order has been shipped. During this period, your tracking number may show limited information or may not yet appear as active.

Lost or Delayed Packages

Although we make every effort to meet the estimated delivery times, occasional delays may occur due to unforeseen circumstances.

If your package experiences a significant delay or appears to be lost, please contact our customer service team, and we will do our best to assist you.

If your order has not arrived within 30 business days after dispatch, please contact us at support@alfredandwarren.com so our team can investigate the shipment.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us immediately. We will do our best to update the address before the order is dispatched. However, address changes cannot be guaranteed once the order has been processed or shipped.

Contact

For any questions regarding shipping, delivery, or tracking, please contact us at:

Email: support@alfredandwarren.com
Customer Service Hours: Monday through Friday, 9:00 AM to 5:00 PM.